Here is the link to the paper, which examines an assessment process within the context of quality, accountability and institutional effectiveness in academia.
Considered as one of the key processes, which has an impact on teaching and learning, assessment plays a significant role in shaping a holistic picture of quality as well as the academic performance of a higher education institution. It is of utmost importance that appropriate requirements are established, applied consistently and communicated effectively among various groups of stakeholders. The lack of a systematic approach in this matter as well as the lack of specific performance measures of the assessment process misshape the image of students’ (and graduates’) academic capacity.
Wosik, D. (2014) Measuring the quality of the assessment process: dealing with grading inconsistency. Practitioner Research in Higher Education, 8(1). pp. 32-40.